One of the largest bike shop’s in Pickering with a huge selection of mountain, hybrid, road bikes, bicycle parts and apparel from top brands like Specialized, Giant Bicycles, Bianchi, Cannondale and more. Visit Bike Depot on Brock Road and browse our showroom or demo your next bike.
About Bike Depot in Pickering
Bike Depot in Pickering is the latest addition to the Bike Depot family. Previously Bay Cycle and Sports, this location is one of the largest bike shop’s in Pickering. Our 8,000 square foot showrooom stocks a huge selection of bicycles, parts and accessories from top brands like Giant Bicycles, Specialized, Bianchi, Cannondale and more. This location has been serving the local cycling community since 1973 and continues to offer the same family-friendly environment with bikes that suit every type of cyclist. Whether you’re looking for entry level bicycles, bikes for the whole family to spend your summer weekends riding along the Pickering Waterfront Trail or wanting to aspire to be the next Chris Froome, we have knowledgeable staff that can provide you with the right advice and guidance so you can make an informed buying decision. This location is a Specialized Elite Shop with a vast selection of S-Works mountain and road bikes and has some of the latest technology for bicycle fitting. Our Pickering location has also been home to our hardcore Sufferfest indoor training cycling sessions. Our staff are all avid cyclists and our bike mechanics could probably change a flat with their eye closed so we’re certain they can handle any type of bicycle repair.
At Bike Depot, customer satisfaction is important. See what our customers have to say about us and how we’ve helped them get with purchase advice, service or bicycle repairs. Have you visited our Pickering, ON, store recently?Tell us how we did
What a great customer service. I entered the store in my mind i just bought a piece of junk(double stroller) with a damage tire, over the internet. I was greeted very nice and assured that the tire could be fixed in no time.And that was true. My stroller was brought back to my car with a fixed tire and no charge That what i call customer service. My electric bike and my husbands bike was bought at the Bike Depot. See you in spring for my bikes tune up.
I've been going to Bike Depot since it was Bay Cycle. Still the same great place, Awesome service, knowledgeable staff that place customer service above commissions. It's a bike shop ran by cyclists and the service shows that. The new shop does cater more towards the higher end stock, but just talk to any of the friendly staff and they will take great care of you (within your price range!). Don't just sit there, c'mon by and check these folks out. It's totally worth it!
The guys at bike depot helped me out a numerous amount of times with several road bikes and a mountain bike - the service is always great and they are willing to fix any follow up issues to ensure the end result is prefect. Highly recommended!
Absolute waste of money. They told me it would take two days to fix brakes (already too long), but it took a week. It also costed $65 just to fix them. Save yourselves money and time, ask around for bike shops with better service and pricing.
Josh and the staff were exceptionally helpful and friendly their hours are some of the best of bike repair shops in the geographical area or in Ontario brought my e-bike in for front tire repair on Sunday of a long weekend they were open and they fixed it in 20 minutes.
Was looking for a new bike. They had what I wanted. I had been dealing with another cycle shop and they made the purchase and transition very easy and comfortable. Great service and technical advice as well as cycle knowledge. I am glad I made the move to the Bike Depot. Found Wayne, Chas and Blake always helpful. Thanks Gang!
Bike Depot needs to add a 6th star for their ratings. I had my first encounter while out in east end ride and had some mechanical problems beyond my expertise . I spontaneously stopped in to Bike Depot Pickering to seek help. I was surprised of how well the store was transformed into a spacious customer friendly and easy to find what you may need. The staff immediately greeted me with a smile and recognized the distress look on my face . A look I bet they commonly see. I was quickly led to the mechanic area where they promptly attended to my bike and rectified my issues with the broken gear changer. With that kind of attentive and sincere service, I commute all the way across the city from Brampton, for any of my bike needs . Thank you so much and I will continue to spread the good word while remaining a loyal customer .
Very efficient. Went in to get my son's BMX brakes adjusted. Staff were very friendly, took the bike right away, did the brakes on the spot. Very much appreciated. They also have a ton of gorgeous bikes there. Will be back
Came in looking for a rear axle cone for a Specialized. The "sales" guy took the part over to the "mechanic" who barely lifted his head to say "don't have it". Could they look it up and order it? Nope was the response. Don't know if the fault lays at the feet of Specialized (pick a reason) or Bike Depot. Completely unimpressed, will not be supporting this dealer or brand in the future.
Last winter I was looking for road power assisted bike (E bike) to help me to pursue my cycling passion. Bike Depot had the brand I was looking for. I took Giant E+1 Pro 2018 for test ride and was hooked after first 15 min. This was the bike I wanted.Wayne and Blake were very helpful assisting me and my bike was ready for pick up in two weeks time. Unfortunately it was in the middle of winter and my first ride had to wait till spring. The first ride was fantastic and I am enjoying riding my Giant E ever since. I am receiving continues support form Wayne and Blake. Thank you for help making my "cycling life" new again. Go Power Go!!
The level of service has plummeted every time I walk in, "no parts or just bring your bike in" is all I hear.I stopped by to pick up some brake pads and when I asked for assistance in finding these parts my question was deflected instantly. Waste of my time. I recommend going 1 minute up the road to "Cycle Life". They actually have parts in stock and have assisted me with my other inquires.
Bike depot is a big shop with A LOT of merchandise but whenever I walk in, I'm made to feel like I'm inconveniencing the staff. There have been several time where I've asked them to order stuff, I gave them my contact info and they never got back to me (every single time). Your better off going up the road to Cycle Life where they treat customers like family.
Great experience x2 from Wayne and the staff at Bike Depot. First off, I received flawless warranty service on a bike I didn't even buy there - who does that? Amazing! Secondly, picked up a new cross bike and Wayne gave me the best price in the GTA after I had shopped it around. A very positive experience on all fronts!
I wanted to surprise my husband with a road bike for his birthday. I had a specific bike in mind. When I searched the Giant website for the bike I was looking for, there was one in the size I needed at the Bike Depot in Pickering. I called them to confirm that the bike was still in stock. It was actually on it's way to the Bike Show that was starting the next day. I asked the sales person if it could be recalled and if I could purchase it. After some phone calls, and being informed of the Sale price, I purchased it while on the phone. When we arrived to pick it up on two days later, the bike had been properly serviced and Josh spent some time with us to ascertain that this bike was the right size for my husband. He was very informative, patient and we left feeling right about our purchase. The warranty and service this bike shop provides is excellent and I would certainly recommend it.
Amazing service and staff at Bike Depot Pickering! Blake in the service department went above and beyond with helping diagnose and repair a warranty problem on my bike. There service was very quick, even during the holidays. Blake and the other service employees i saw had great attention to detail and took really good care of their customer's bikes. Would recommend to anyone for any bike riding needs
We hadn’t purchased bikes in decades. When we approached Bike Depot, all their staff were helpful, professional, knowledgeable and patient, without the snobbery that we encountered on several biking blogs. They respected our price points, showing us great value options that met our needs from bikes to safety gear to apparel. It was fun to shop when staff are very passionate about their products and corresponding services. A couple of weeks later we went back to order a bike rack for the car. They accommodated our request for a product model their store does not normally carry. After receiving the product and unboxed it at home we realized there was a problem. The staff at Bike Depot advised we bring it back as soon as convenient and they would rectify the problem. They were fantastic! Despite challenges with their supplier they championed our cause with the manufacturer directly and were successful in remedying the situation for us. We would highly recommend Bike Depot Pickering to anyone.
A all-around great experience. The staff were welcoming and provided guidance without selling hard, attentive without being obtrusive. This was the case in every encounter over repeat visits with help from different individuals, whether they were sales guys/girls or mechanics. The store is well-kept and stocks a selection of product at a variety of prices. It took a few visits of tire kicking so it didn't happen right away but I was never rushed and I ended up getting the right bike for me. The price made for a good deal and their five-year maintenance program made for value that could not be refused. For the type of bike I wanted -- and this can be said for any category - there is a handful of brands producing similar product at a price range. The reason why I chose to buy here was the approachable front-line service by people who know about riding. I will be happy to return to Bike Depot and support their business.